Christmas Delivery Exclusions
Orders for out-of-stock items may be delayed. In such cases we will
notify you promptly, usually in 1 business day.
Free Shipping on Luggage and Briefcases over $100.00*!
We are pleased to offer free shipping on luggage and briefcases priced over $100.00! This free offer will be automatically applied to your order.
The shipping costs for all other items are priced according to UPS.com shipping tables. You will always pay a fair price for shipping.
*This offer excludes Tumi luggage. The shipping charge for Tumi luggage will be equal to 8% of the selling price. All authorized Tumi dealers are required to charge this on items purchased online.
Free Monogramming (Where Available)
Surray Luggage has been offering free monogramming on luggage and briefcases for decades. The initials you specify will be burned in to the leather on your luggage or briefcase by one of our expert monogrammers. This is another way that Surray Luggage differentiates itself from our competitors. We have been in business since 1954, and know what it takes to offer our customers as much value as possible.
Guaranteed Lowest Prices
The luggage sold through our website is priced competitively, and it is our goal to have the lowest prices on luggage on the Internet. If a reputable online competitor of ours advertises a luggage item at a lower price than we do, we will match and beat the advertised price*. Simply email us and list the product in question, our competitor's advertised price, and the location we can go to in order to verify the price. If applicable, we will email you back with a promise to sell you the particular item at a lower price.
This guarantee is applicable until 30 DAYS AFTER YOUR PURCHASE! Yes, if you purchase a product today, and one of our reputable competitors starts selling it for less within 30 days of your purchase date, the difference will be refunded to you. This offer only applies when reputable competitors of ours are selling first-hand, none-closeout merchandise. We retain discretion on all matters such as these.
*This offer pertains only to specific product pricing. Coupons for "X% Off Everything in X-Company's Store," for example, do not apply. This offer cannot be extended to manufacturer's such as Tumi, Kipling or other companies who establish minimum pricing that we cannot discount from. We retain ultimate discretion.