SURRAY LUGGAGE - The Leader in Luggage Since 1955

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Online Ordering Questions? Call Us at: 732-336-0476

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Free Shipping for Most Items on Orders Over $100

Free Shipping, Monogramming, Low Price guarantee

  • Low Price Guarantee

Our Goal is to make your Internet shopping experience as pleasant as possible. We are proud to offer you what we believe to be the lowest prices on luggage available on the Internet. If by chance a reputable online company should advertise a luggage item that we sell at a lower price than we have listed, we will match and beat the advertised price.*

You can buy from us with confidence because we will guarantee our pledge to you to offer our lowest possible price for up to 30 days from your date of purchase! Purchase from us today, and rest assured that if you shop on the web and buy it cheaper from a reputable online company, that you are price protected.

For the lowest possible price, it has to be Surray!

*Surray sells only first quality goods. No irregulars or seconds. Certain manufacturers set a minimum price that their merchandise can be sold for. We are a reputable retailer of manufacturers and honor their requirements. Such companies that have price restrictions that are on our website are Tumi, Hartman and Kipling, . We honor the guidelines that these manufacturers have today, or that other manufacturers may impose tomorrow. Coupons offering “x% “ off of competing website orders are not applicable to our pricing pledge. If you should (although we doubt it!) find a reputable online store that sells the same product for less, simply email with the sku number, price offered, and the Internet address. If this can be verified as a legitimate business, we will meet and beat the price! Remember, we honor our low pricing guarantee for up to 30 days after your date of purchase! We retain ultimate discretion, and pledge to offer you the very best customer service to make your shopping experience a pleasant one! We want you to shop from us not only today, but also tomorrow!

  • Free Monogramming

In our efforts to serve and offer the unique customer service Surray Luggage is famous for, we offer free monogramming on select items. Simply enter the initials you want imprinted in the space available on the products detail page. Typically, items of black leather are monogrammed in silver, tan in gold. Please allow seven to ten days on top of the usual delivery time for your monogrammed order to arrive. Items that are monogrammed can not be returned.

  • Free Ground Delivery on Luggage and Briefcases Over $100.00*

Surray Luggage is proud to offer FREE shipping on all luggage and business case orders exceeding $100.00 within the Lower 48 United States.For products that qualify Free Shipping will be automatically applied in the shopping cart. UPS does not ship "Ground" to Alaska or Hawaii. Orders going to these locations are only sent First Class Mail. There is no First Class Mail service for the last two weeks of December

Not valid on orders for all Tumi products, Armoire jewel boxes, all trunks and select items otherwise noted on the product’s detail page. The notifications as to what items are exempt from the free shipping promotion can be found on the products description page.

Surray Luggage can offer next day, 2nd day, 3 day, and ground delivery. On these items the shipping charge will be based upon the size and weight of the item(s) that you are ordering. An adult signature will be required for any delivery being sent to an address different than the credit card billing address.

*This offer excludes Tumi luggage. All Authorized Tumi vendors charge a minimum shipping charge of 8% of the item's selling price for orders placed online, which will be automatically added when you checkout. Free shipping offer is not valid on all trunks, Tumi products, chair valets, armoires and oversized globes or on any item noted as such on the product’s detail page.

  • Post Purchase Support

When you purchase a product from us, you have earned our future support pertaining to that product. For example, if you lose one of the hooks on a garment bag you purchased from us, we will attempt to assist you in getting a replacement. If you run into a repair problem, we will guide you through the process of getting it fixed. We are committed to our customers, and to earning your continued patronage. Surray Luggage is more than a store, it is a valuable resource.

  • We Will Keep Your Private Information Private

Our promise is that we will not sell, rent, or otherwise distribute your private information to any third-party, for any other reason than for processing your order. We take the privacy of our customers very seriously, and will not violate the trust you show for us when placing an order on our website. From time to time we may send email updates to our mailing list, however at any time you can unsubscribe from the mailing list, and we will honor your request.


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